GENERAL INFORMATION

MAJOR CENTRES

BFN - Bloemfontein
CPT - Cape Town
DUR - Durban
ELS - East London
GRJ - George
JNB - Johannesburg
KIM - Kimberley
NLP - Nelspruit
PLZ - Port Elizabeth
PTG - Pietersburg
PRY - Pretoria
WEL - Welkom

DOCUMENTATION FEE

A documentation fee will apply per waybill to all domestic services.

FUEL SURCHARGE

Fuel surcharge will be calculated according to the fuel price, and will apply to all shipments. Kindly contact our customer call center to obtain the latest fuel surcharge percentage.

CHARGEABLE MASS

Chargeable Mass is the greater between the gross weight and volumetric weight. Volumetric weight is calculated at 1kg = 5000cm 3/kg.
(Except for certain services where we have clearly marked the volumetric factor).

Domestic shipments (Overnight and Same day Services) are calculated as follows:

length x breadth x height (cm) = Volume kg
5000

Domestic shipments (Budget cargo/ Truck loads) are calculated as follows:

length x breadth x height (cm) = Volume kg
5000

The customer shall declare the gross mass and airfreight volumetric weight on the waybill. If the customer fails to declare the gross mass and/or the airfreight volumetric factor, WorldNet Express shall be entitled to declare same and to charge the customer accordingly

INSURANCE

A fee of R 7.50 is levied on each HAWB, If insurance is required for a value greater than R1000.00 the cost of insurance will be charged at 0.75% of the declared value of the consignment. When you require insurance please indicate it clearly on your credit application and then thereafter clearly stipulate it on your waybill. WORLD NET EXPRESS takes no responsibility for any insurance cover if the above was not adhered to. For additional insurance over and above R50 000, please contact our customer service department. Refer to the insurance clause in the “Terms & Conditions” for further information.

RESTRICTIONS

Certain commodities are restricted as specified by IATA Dangerous Goods Regulations. There are airline restrictions because of their hazardous nature e.g. any flammable liquid, chemicals, blood, alcohol, fragrances etc. It is the responsibility of the sender to comply with these restricted goods regulations and to please contact WORLD NET EXPRESS and advise us accordingly should you feel that the contents of your consignment may be restricted, as these will incur a percentage surcharge of transport costs, depending on the cargo. For clarification of dangerous goods, please refer to IATA Dangerous Goods regulations, contact your local WorldNet office or for further information visit their website:
http://www.iata.org/whatwedo/cargo/dangerous_goods/

V.A.T

14 % V.A.T. is charged on all DOMESTIC transactions.

PACKAGING

It is the shipper’s sole responsibility to ensure that all goods are properly and appropriately packed, marked, labelled and addressed, and the company shall have no obligation whatsoever in this regard. However WORLD NET EXPRESS can assist with specialised packing requirements. Please obtain a quotation from our customer call centre.